What clients say...
...I so appreciate their kind words!
"She focused on what would make us happy and comfortable with our purchase, while looking towards the future, and, reminding us that a home is an investment. As first time home buyers, Susan was there to guide us through every step of the home buying process. She took the time to understand exactly what we were looking for in a home and this went far beyond price, number of bedrooms, number of bathrooms, etc. There was no pushiness when it came to anything, just a calm guiding presence that made for a smooth process from start to finish. Another great benefit of working with Susan is her connections with other agents, lenders, and attorneys. These connections and her ability to coordinate between everyone made our lives easy and resulted in a stress free, seamless home buying process. We look forward to working with Susan again when the little ones have out grown our starter home. Thanks Susan!" Mark Hollis and Meredith Mogren Millbury MA.
"Susan, you guided us when we couldn't see the next steps. We are so grateful for you seeing us through this time of MAJOR TRANSITION. You guided us when we couldn't see the next steps. Thank you! Veena and Brett Baker Southborough, MA.
"Susan taught us to let go of the “rental mindset” and to instead think about where do we see ourselves in 5, or 10 years? We are so grateful to Susan for her help with our first-home purchase. Susan taught us to look beyond the professionally marketed real estate listing pages, and to examine the real bones of the house; when was it built? How old is the furnace, hot water heater, oil tank? How long until the roof will need to be replaced? Susan taught us to let go of the “rental mindset” and to instead think about “where do we see ourselves in 5, or 10 years?”, and “will this be a good investment in terms of resale value”?
Ultimately, during a very busy seller’s market, Susan got us an exclusive showing at a house where they were asking for offers, sight-unseen. This exclusive showing turned out to be just what we were looking for; a three-bedroom home in a safe, quiet neighborhood; a big backyard where our son can play; a remodeled open kitchen with granite counter tops, and a walk-in closet off our master bedroom. She helped to negotiate an accepted offer that was well-below the assessed value! During this whole process it really felt like we were her only client. Whether you are looking to buy or sell, we wholeheartedly recommend Susan! Taylor and Jen Migner Northbridge, MA
" There is most certainly no one else I would have rather worked with and I would highly recommend her to anyone looking to sell their house. My home was an unconventional property to sell and it felt like there could be many stressful unknowns in the process. While there was most certainly a learning curve for me, Susan was clear, thoughtful, and extremely helpful every step of the way. There is most certainly no one else I would have rather worked with and I would highly recommend her to anyone looking to sell their house. Susan was extremely helpful in every way. She went above and beyond and I do not think I could have done this without her. Anne Louise Burdett currently headed to CA in my converted school bus.
" Susan, Deep Gratitude for your help in our process. There is absolutely no way that we would have arrived here without your help. As you know, 241 Barnard Rd, is a magical property, and we are so thrilled to build a life here. Warm Wishes, Jayme and Tony Hall
" Susan, Thank you very much for your volunteer leadership for our Financial Peace University Class. Your demeanor is inviting to open and honest discussions; which help construct change in ones heart. Head knowledge, as well as heart! Thanks for the can of beans! Meg Fotakis Sudbury MA
" Susan is, by far, the best real estate agent we have worked with, from our past experience both as buyers and sellers. Since we were not first-time buyers, we knew what our needs were, and wanted a certain layout and acreage, with very specific needs and commute times regarding the property we were looking for. Throughout our entire house-hunt, from the initial stage deciding our parameters, and through the final closing, Susan was always full of information, and sensitive to the changes in the parameters as we narrowed our search.
I would say that as clients, we were in the "picky" category and our search took longer than usual, but Susan was always patiently there and on time for all showings, and to answer all our questions. We never felt pushed into putting in a bid that we were half-hearted about. The offer and negotiation period was certainly made easier with all of Susan's expertise. We felt truly well-advised. I would highly recommend Susan without hesitation! Thanks to her, we now live in a home that we are very happy with! Lisa Leong Shrewsbury, MA
" Susan saved our old car from the junkyard. I was inspired to donate our old car to Habitat for Humanity because Susan had a quick link in her email signature. Clarissa Vale Marlborough MA
"Susan gave expert advice every step of the way and recommended fantastic people with whom to work with along the way. Susan did an amazing job walking me through my first home purchase. She was extremely patient, caring, and understanding through out the entire process. Susan gave expert advice every step of the way and recommend fantastic people with whom to work along the way. I will highly recommend Susan to anyone looking to purchase or sell their home in the future. -Cidhinnia Torres Campos, Holliston MA
"When getting help with money, whether it is insurance, real estate or investments you should always look for someone with the heart of a teacher, not the heart of a salesman." Dave Ramsey Financial Peace University
"Susan was an absolute pleasure and made the whole thing very manageable.
Susan has been an absolute pleasure to work with. She came highly recommended from a trusted friend and everything proved to be accurate and true. She has been immensely helpful and informative in regards to selling my home, instilling confidence and trust in the process. Susan gave me a step by step guide as to how to sell my property and made the whole thing feel very manageable. She was very prompt in providing this information and answered all my questions thoroughly and confidently. She is knowledgeable, organized and kind. I feel extremely grateful to be working with her and would highly recommend her to others in my life going through this process. Anne Burdett Shelburn MA
"Great way to save money! Susan shares her contractor discount on the Sherwin Williams Line. Ask for the Doorbell Realty discount at the counter of any location. Thank you, again, for your discount at Sherwin Williams. We finally bought paint for the family room and halls. We saved about $70 over the sale price. Olivia Herbert Mendon MA
"Susan identified my house condition as assessed value and showed me how to spend money to make money. "I met Susan at one of her Open Houses and instantly recognized her innate abilities and in depth knowledge about the process of buying and selling homes.
That was an auspicious day for me, and I hired Susan to guide me through the purchase, and consequently the sale of my home. I could not have handled all the decision making without her intelligence, dedication, advice, assistance and especially her experience and negotiation skills.
It is, without a word of a lie, because of Susan's help and her understanding of the real estate market, that I made a profit when it came to selling. Susan simplified my life, went above and beyond her job and had excellent advice to impart. In a word, Susan is brilliant." Julie McCrostie Holliston MA
"Susan always went the extra mile in this competitive market, all without breaking the bank. "In this purchasing experience, Susan became more than a broker but a friend and we are really thankful for everything that she did for us. Susan always went the extra mile and we are really grateful for this. Susan was really receptive to our needs and liking and provided very helpful information and just the good pinch of advice for us to go forward in this process. Susan has a natural talent to get the seller sympathize with us and have them consider our offer in this very competitive market; all of this without breaking our bank. I would recommend her to all my family and friends, she did an incredible job. Thank you so much!" Sebastien Besner Bolton MA
"Her professionalism and experience allowed us to successfully navigate a complicated legal and interpersonal situation. "Susan was pivotal in helping our collective realize a 7-year dream of buying a 10,000SF fixer-upper with which to create a place to live, make art, and run political organizing projects. Her professionalism and experience allowed us to successfully navigate a complicated legal and interpersonal situation surrounding the property we were interested in, and she went above and beyond our expectations at every step of the process—We would unequivocally recommend her."Andrew Huckins, Greenfield MA